DD.NYC®

BACKGROUND

Please describe your company and position.

I'm an executive at Ms. Foundation for Women

Describe what your company does in a single sentence.

The mission of the Ms. Foundation for Women is to build women’s collective power in the U.S. to advance equity and justice for all.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

Create design concept and identity for a marquee event Manage visual production for all venue and event program elements Produce and deliver all event collateral and marketing materials

SOLUTION

How did you find DD.NYC®?

Referral

Why did you select DD.NYC® over others?

High ratings Close to my geographic location Pricing fit our budget Good value for cost Referred to me Company values aligned What was the size of DD.NYC®’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DD.NYC was responsible the creation of event branding and the design and timely production for all related assets. Key deliverables included print collateral (invitation, event program, placards, etc.), digital graphics (social media, email, website, video, slideshow presentation, etc.) and venue signage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliverables produced on deadline through an efficient process to ensure smooth event promotion and production Stellar, innovative design that organization is happy with Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management with a very clear process for review and feedback with tracking system for deliverables. The team went above and beyond for last minute additions and always made sure everything was taken care of quickly. The team is very responsive and we always had open communication to reprioritize and develop solutions as needed.

What was your primary form of communication with DD.NYC®?

Virtual Meeting Email Messaging App What did you find most impressive or unique about this company?

Their creativity and passion for design and visual art elevated our design. Impressed by their work ethic, client service, and how they always pushed and delivered more.

Are there any areas for improvement or something DD.NYC® could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the President of Blue Coastal Vacation Rentals

Describe what your company does in a single sentence.

Property management company for short term vacation rentals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

Rebranding Update Website

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

High ratings Great culture fit Company values aligned Other Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a complete rebranding for the company including logo, colors, and other asset creation. We also wanted to update our Wordpress website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Direct Bookings Increased Website Traffic Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their service was impeccable! The entire team from top to bottom were always wonderful to work with and were always easy to reach and communicate with every step of the way. All deliverables were always on time and thoroughly explained. Everyone who we have had the pleasure to work with have all been extremely talented in their field and always delivered. It has been an absolute pleasure to work with them and we look forward to hiring them for any/all of our future projects!

What was your primary form of communication with DD.NYC®?

Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company?

Their service and design talents were impressive. They were always so responsive to any and all questions. They have a boutique marketing firm feel which we love. You actually get to speak with the CEO of the company who is always hands on and is fully immersed in your project which is a rare thing to find. She and her entire team truly cares about the outcome of your project.

Are there any areas for improvement or something DD.NYC® could have done differently?

I honestly can't think of anything negative to say. I wish I had found them sooner for our past projects, but I'm so grateful to have a company who we can work with going forward!

BACKGROUND

Please describe your company and position.

I am the Operations Associate of (a/an) Financial services

Describe what your company does in a single sentence.

Our company is a hedge fund.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DD.NYC® to accomplish?

New Logo New Website New Electronic Deliverables

SOLUTION

How did you find DD.NYC®?

Online Search

Why did you select DD.NYC® over others?

High ratings, Great culture fit, Good value for cost, Company values aligned, Other

What was the size of DD.NYC®’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DD.NYC assisted out firm with a new logo, new website, new email signatures, new corporate letterhead. All of which included a detailed color palette, specifically cultivated fonts and different logo design options to use in our marketing packet. Additionally, their team assisted out firm with designing holiday gifts of Yeti mugs and hats. They also planned out the design and packaging specs needed to send out the holiday gifts, so that the package was uniquely designed to showcase our new logo to our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project completed to CEO's satisfaction Projected completed before the holiday mailing deadline Describe their project management. Did they deliver items on time? How did they respond to your needs?

The DD.NYC team managed our project very well. They delivered all items on time, and made sure that outside vendors delivered their items on time as well. Their team has always been readily available to respond to our needs within a timely manner and with kindness, even when working close to the holidays.

What was your primary form of communication with DD.NYC®?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The DD.NYC team is a very succinct team. I've always felt that all their team members were kept in the loop, making communication effortless. They never drop the ball on communication. Even if I emailed the wrong team member, that person was still able to assist me and/or point me in the right direction to get my needs fulfilled. Their team has a great work ethic with quick turn around times. Our CEO is genuinely amazed with their ability to showcase many logo design ideas that fit within his ideals. They truly are good at what they do.

Are there any areas for improvement or something DD.NYC® could have done differently?

The only room for improvement is to maybe look at having alternative third party vendors for ordering items to be designed on, just to showcase a wider variety of deliverables for holiday or corporate gifting.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing and communications consultant at iCrowd, an event production company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with DD.NYC®?

We needed help freshening our brand to become more recognizable and easy to find as a business.

SOLUTION

What was the scope of their involvement?

DD.NYC® is helping us rebrand our company. They’ve started by thoroughly reviewing our company, our stakeholders, our brand’s online messaging and communication, and our competition. They’ve followed that by giving us design concept ideas that we can choose from — it’s a collaborative process where we narrow down to an option that we feel conveys the right feelings about who we are and what we offer as a company.

Their deliverables include logo creation, color scheme, brand guidelines creation, and WordPress website development to enhance our online presence. DD.NYC®’s team also provides helpful ideas for the site’s pages

In terms of features, the site they’re creating is intended to be easy to use and showcase our services and past projects.

What was the team composition? 

We work around six members of DD.NYC®’s team, but our main points of contact are Mariana (CEO), a designer, and an account manager — we’ve been collaborating with the same people since we started the project, which is great.

How much have you invested with them?

So far, we’ve spent $25,000–$50,000 with them.

What is the status of this engagement?

We started working together in July 2022, and the engagement is ongoing. We had to put the project on hold for a couple of months because we were too busy with other projects, but we resumed the work after that to move it through.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched yet, but our internal team has given fantastic feedback and is excited about DD.NYC®’s work. The logo they created, the color schemes they chose, and the integration of every element capture the exact industry we’re in and represent who we are as a team — they have a great eye and go above and beyond our expectations.

How did DD.NYC® perform from a project management standpoint?

DD.NYC®’s team has open lines of communication, is forward-thinking, pushes the project at the right pace without being aggressive, and has resources for us whenever we need to communicate with them. In terms of communication, we use phone calls, email, texts, Zoom, and in-person meetings, making it very easy to work with them.

What did you find most impressive about them?

DD.NYC®’s biggest strength is their creative talent, driven by their experience — they’ve worked on many projects, so their team is very knowledgeable, tech-savvy, and innovative.

Are there any areas they could improve?

So far, I don’t think there’s anything they can improve on. They’re a consistent team, and working with them has been a pleasure.

Do you have any advice for potential customers?

It’s important to have an idea of what you want, but I suggest taking a leap of faith and opening your mind to letting them show their talent and develop ideas for your project — DD.NYC® is a group you can trust.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of ConCntric, a pre-construction platform for the commercial construction industry. From a software perspective, we’re in the database SaaS space, serving the trillion-dollar construction and real estate industry.

We’re a startup at the seed stage; we’ve been developing our product and operating with select customers and partners to build our platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DD.NYC®?

We got to a point where it was time to go public and make the product available for all contractors. We needed a website that could be a front door to our house, so it had to be effective and have a great strategy, technical aspects, and design. Moreover, we had a pretty aggressive timeline.

SOLUTION

What was the scope of their involvement?

DD.NYC® developed our WordPress website. They designed it to convey our messaging and value proposition to our commercial customers. The website’s purpose was to entice customers to book a demo and spend time on it to learn more about us so they’d ask to interact with our sales team. They used proprietary tools and methodologies to make our site powerful. We also used Figma and other design-oriented software to help augment the design with screenshots and actual versions of our product to incorporate into the website.

Additionally, they provided hosting and maintenance services.

What is the team composition?

We interfaced with Anjelika (Managing Partner) and Oksana (Project Manager), and they stayed with us the entire process. We didn’t get to see the development team, but they worked hard through the holidays doing all the technical and creative work behind the scenes.

How did you come to work with DD.NYC®?

Our head of marketing heard great things about them. We evaluated a few firms but ultimately decided to go with DD.NYC®. We connected with Anjelika; her technical knowledge was off the charts, and the team was fantastic. They listened to our needs, and their creative spirit won us over.

Also, other firms were concerned with the timeline, but Anjelika knew it was important to us, so she laid out a plan to make it happen throughout the holidays. 

How much have you invested with them?

We spent around $25,000.

What is the status of this engagement?

We started working with them in December 2022, and the website was ready to go live by January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They produced an amazing website in a short period of time. The team was highly effective behind the scenes; they did an exceptional job. The design was modern, dynamic, and eye-catching; it received dozens of compliments.

Moreover, we saw higher web traffic, a response to our LinkedIn and social media, and an average of 2–3 minutes sessions on the website. The metrics have been higher than average across the board, and they’ve sustained themselves since the first day of launch. On the SEO side, we saw an immediate impact on Google and other search engines. Overall, we’ve seen great early success, pulling prospective customers into the platform and making a strong impression.

How did DD.NYC® perform from a project management standpoint?

They worked and stayed within the budget. DD.NYC® managed the deliveries and even did things outside the initial scope without having surprises or unnecessary budget increases. We wanted to be involved on an iterative basis, and they followed our request.

For communication, we did many Zoom and Google Meet meetings to review the design as it evolved. They leveraged the video conferencing technology because I was in San Francisco, and my teammates were in Argentina, Toronto, and New York. All in all, they effectively accommodated our arrangement and kept us constantly informed. 

What did you find most impressive about them?

When we first saw the original designs, we liked the three options they presented, but none of them was it. From that point forward, we came together, and DD.NYC® adjusted to our feedback. They embraced our need to be involved, and everything worked out well.

Are there any areas they could improve?

No, they met our expectations. 

Do you have any advice for potential customers?

I’d advise starting the process earlier. Don’t put the agency in the position of having to deliver in a short time.